IT Technical Support

Responsibilities

• Assist IT Manager in the day-to-day administration of all IT systems such as STG system, POS, SMS blast, email blast software, and other IT-related projects.
• Install and configure computer hardware, operating systems, and applications. Diagnose and solve hardware/software faults and provide end-user PC support for all supported applications.
• Check and repair computers, replace parts, and install new PC components as required. Perform daily routines such as wellness checks of IT systems.
• Install new network lines for new users. Monitor and maintain computer systems and networks, including wireless network load. Troubleshoot system and network problems such as slow connections.
• Ensure all computers have updated virus protection and remain virus-free.
• Utilize and maintain various output devices such as printers, barcode printers, card printers, scanners, and other computer-related equipment such as CC...