ITCS First Touch Specialist
Allen, TX, United States • Posted June 01, 2026
Job Type:
Full-time
Location:
Allen, TX
Posted:
June 01, 2026
Category:
other-general
Application Deadline:
June 08, 2026
Role Description
At CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) **,** you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.
Our client is currently seeking a qualified **ITCS First Touch Specialist** to join their team **onsite** in Allen, TX. The specialist provides front-line technical support for IT hardware, software, and network-related issues. This role serves as the initial point of contact for approximately 2,500+ global employees, delivering timely, customer-focused assistance via phone and in-person walk-up support.
**Duties and Responsibilities** **:**
+ Serve as the first point of contact for all IT-related incidents and service requests
+ Respond promptly to user inquiries, following established IT support scripts and engagement procedures
+ Triage, categori...
Our client is currently seeking a qualified **ITCS First Touch Specialist** to join their team **onsite** in Allen, TX. The specialist provides front-line technical support for IT hardware, software, and network-related issues. This role serves as the initial point of contact for approximately 2,500+ global employees, delivering timely, customer-focused assistance via phone and in-person walk-up support.
**Duties and Responsibilities** **:**
+ Serve as the first point of contact for all IT-related incidents and service requests
+ Respond promptly to user inquiries, following established IT support scripts and engagement procedures
+ Triage, categori...
Interested in this role?
Click the button below to start your application for ITCS First Touch Specialist at CompuCom.
Apply Now