ITS Support Engineer I (ONS)

Job ID: | Amazon Web Services Colombia S.A.S. - E40

Are you passionate about solving technical challenges and helping people? Do you thrive in a dynamic, high‑impact environment? Join Amazon’s IT Services team as an ITS Support Engineer and be part of the engine that powers Amazon’s seamless operations.

As a member of our IT Services team, you’ll help corporate employees keep laptops, servers, and websites running so they can build the technology that businesses worldwide rely on. You will be the go‑to knowledge expert, providing end‑to‑end services and frictionless on‑site technical support to keep productivity secure and uninterrupted.

ITS Support Engineers possess an advanced understanding of IT standards, systems, and equipment deployed throughout Amazon. You will work independently or collaborate with partner teams and contractors, advancing projects while maintaining a high level of productivity. You will adapt quickly to new processes, act as a me...