ITSM Application Specialist

Are you an expert in ITSM applications, ready to take ownership on a European scale? Do you enjoy working across functions in an international environment, driving improvements, innovation, and efficiency? Are you the go-to person when it comes to optimizing IT service processes and collaborating with diverse teams? 
 Then step into the role of ITSM Application Specialist and help shape the future of our IT landscape. 

We are expanding our IT team and are excited to welcome an IT professional to our talented and committed team in Rotterdam.

We are seeking a ITSM Application Specialist to manage and support our IT Service Management (ITSM) tool, Xurrent (formerly 4me). You will be responsible for configuring, optimizing, and maintaining the platform to align with our ITIL-based service delivery processes. This role requires strong technical expertise, ITIL knowledge, and the ability to collaborate with IT teams and business stakeholders to enhance service mana...