Junior Customer Operations Specialist

Job Description
Job Description:
Position in Customer Success Management Market Intelligence
· Act as strategic partner to our clients
· Being an expert in your market sector
· Being an innovation agent. Drive change for faster reaction to changing market requirement.
As a Consultant CSM, you will have following key accountabilities
External
· Become a market expert in one or more categories / industry segments
· Deliver insightful presentations and actionable recommendations to our clients
· Drive adoption (i.e. activation, reactivation and engagement) of NIQ platform within client organization by demonstrating clear ROI to client
· Drive NIQ platform usage in the client organization
· Educates customers about the most relevant features/functionalities for their specific business needs
· Ensures effective and efficient client training and onboarding of new customers.
· Finds and builds, new user base for NIQ offerings
· Ident...