Junior Desktop Engineers - Entry Level

Job Description

We are seeking Junior Desktop Engineers - Entry level across Sydney, Melbourne and Brisbane locations.

About the Role:

Provide in person TechBar support to end users, troubleshooting device and application issues while ensuring a smooth workplace technology experience. This is a fully onsite role requiring presence at the client office five days a week.

Key Responsibilities:

• Provide walk up TechBar support for hardware software and access issues

• Troubleshoot Windows and Mac device issues

• Support device setup onboarding and replacements

• Assist with Microsoft 365 Teams Outlook and VPN tools

• Perform incident triage using ServiceNow or similar tools

• Coordinate with backend teams for escalations

• Maintain asset tracking and documentation