Junior IT Support Engineer - Fast Learner, User-Focused

A technology services company is seeking a Level One Engineer in Johannesburg, South Africa for an entry-level IT support role. The position includes providing basic technical support to end-users, resolving common issues, and escalating more complex problems. The ideal candidate should have 1-2 years of experience in IT support, along with key technical skills such as a foundational understanding of computer hardware, basic troubleshooting, and strong communication. Certifications like CompTIA A+ and ITIL Foundation are preferred.
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