Junior Software Developer

Duties & Responsibilities

• Act as the first point of contact for clients, providing guidance and support to resolve queries raised.


• Provide high-quality, timely support to clients by diagnosing and resolving technical queries.


• Escalate complex technical issues to the appropriate internal teams and follow up on the resolution process.


• Develop a deep understanding of the company to provide accurate information.


• Process compliance to ensure first-time-right delivery of requests received.

Desired Experience & Qualification

Skills:

• Data analysis


• Data Modelling skills


• Communicate effectively with both technical and non-technical stakeholders


• Excellent communication and collaboration abilities, thriving in a team-oriented environment.


• Ability to thrive in a fast-paced environment, delivering high-quality ...