Key Account Manager

Cairo, Cairo Governorate, Egypt • Posted June 18, 2026

Job Type: Full-time
Location: Cairo, Cairo Governorate
Posted: June 18, 2026
Category: Advertising, Marketing, Promotions, Public Relations, and Sales Managers
Application Deadline: July 28, 2026

Role Description

Role Purpose: 
The Key Account Manager (KAM) is responsible for driving revenue and profitability from a portfolio of Key/strategic customers. This role focuses on consultative selling, account development, and delivering exceptional customer experience while representing DHL Express Egypt as a trusted logistics partner.


Key Responsibilities:

Account Development & Growth / Acquisition:
  • Always act as an ambassador for DHL and attend to customer needs in a professional, friendly and courteous manner
  • Ensure that a high level of professional rapport is developed and maintained with all customers
  • Follow up on all customer enquiries and direct customer to the correct DHL department where further information is required
  • Manage and develop a specific group of customers with the object...

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