Key Account Manager

Job description

Client Management: Serve as the primary point of contact for key e-commerce accounts, building and

maintaining strong, long-term relationships.

Strategic Planning: Develop and implement strategic account plans to drive growth and maximize revenue.

Collaborate with clients to understand their business goals and objectives.

Sales Execution: Identify opportunities for upselling and cross-selling within existing accounts. Lead

negotiations and close deals to achieve revenue targets.

Performance Monitoring: Monitor account performance and key metrics. Analyze data to identify trends,

challenges, and opportunities for improvement.

Cross-Functional Collaboration: Work closely with internal teams such as Marketing, Product Development,

and Customer Support to ensure client needs are met and expectations are exceeded.