Key Account Support

About The Role

Datacom is seeking a talented and driven Key Account Support person to join our PSG team. In this role, you will be responsible for driving revenue growth, building strong client relationships, and ensuring exceptional customer satisfaction.

What you’ll do

• Supporting the Product Account Managers to achieve revenue targets or sales quotas by engaging with existing clients.
• Understanding client needs and proposing tailored solutions to enhance their experience with our products and services.
• Processing requests for quotes promptly and accurately, adhering to company policies and procedures.
• Maintaining regular contact with assigned clients to ensure optimal service delivery.
• Negotiating price and volume discounts while ensuring alignment with company policies.
• Liaising with Technical Support staff to address and resolve technical queries.
• Identifying customer objectives, dec...