L1 Development Support Engineer

Act as a first-line (L1) support engineer with strong analytical and technical capabilities

Monitor systems, handle alerts, and ensure timely incident resolution

Investigate issues beyond surface level: analyse logs, identify root causes, and propose solutions

Collaborate with L2/L3 teams and developers

Troubleshoot issues across Azure-based solutions, integrations, APIs, and applications

Read and understand code (C#/.NET) to identify defects or misconfigurations

Implement small bug fixes, configuration updates, or deployments where appropriate

Support CI/CD pipelines and ensure stability of releases