L1 System Administrator

Mumbai, Maharashtra, India • Posted June 06, 2026

Job Type: Full-time

Location: Mumbai, Maharashtra

Posted: June 06, 2026

Category: Computer Occupations

Application Deadline: July 16, 2026

Role Description

Responsibilities
 : Take ownership of internal user issues reported and see problems through to resolution.
Research, diagnose, troubleshoot, and identify solutions to system issues, including account setup and network configuration.
Follow standard procedures for correctly escalating unresolved issues to the appropriate internal teams.
Correctly escalate unresolved issues to appropriate internal teams (e.g., software developers)
Talk to clients (internal) through a series of actions, either via phone, email or chat, until they've solved a technical issue. Follow up after the troubleshooting.
Document technical knowledge in the form of notes and manuals. Prepare accurate and timely reports.
Prioritize and manage several open issues at one time. Ensure all issues are correctly logged.
You are someone who will have: 
BS degree in Information Technology, Computer Science, or relevant field.
3+ years o...
                

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