L2 Desktop Support Engineer

Germany, Bavaria, Germany • Posted May 28, 2026

Job Type: Full-time

Location: Germany, Bavaria

Posted: May 28, 2026

Category: Computer Occupations

Application Deadline: July 07, 2026

Role Description

Job Description – 
Deskside / Desktop / End User Computer support in a corporate environment
Troubleshooting and resolving software issues. Ability to install, configure, reconfigure or reinstall software including remote support.
Support Mac OS, Windows OS, Microsoft Office , Smart Phones, AV Conferencing Systems, Printers and PC hardware
Ability to categorize and prioritize end user support requests and service requests by utilizing Service Now ticketing system to track tickets and provide up-to-date status and information.
Ability to research and follow appropriate KB articles.
Strong Microsoft Office skills (Outlook, Word, and Excel, PowerPoint)
Maintain system configurations and KB documentation; providing updates to articles as needed.
IMAC Support - IT equipment Install/Move/Add/Change/Decommission
Smart Hands support with networking, server, and telecommunications technologies.
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