L2 Support

We’re Hiring – L2 Support Engineer

KGiSL is looking for passionate and skilled L2 Support Engineer

Role: L2 Support Engineer

Experience: 2-5 Years

Location: Mumbai

Notice Period: Immediate to 15days

Key Responsibilities

Log reading — app logs, server logs, middleware logs

· Basic Linux — navigating directories, reading files, checking processes

· Ticket tools — Jira, ServiceNow, or equivalent ITSM · Application configuration — config files, env variables

· Basic SQL — SELECT queries to validate data · REST API basics — using Postman or curl to test endpoints

· SLA awareness — prioritisation of P1–P4 tickets · Clear written communication — client-facing updates & RCA notes

· Capital markets domain knowledge — trade lifecycle (order → execution → clearing → settlement), position management, margin computation