L2 System Engineer

The L2 System Engineer (AD) is responsible for: Administrating Active Directory and Windows Update Services Manage and maintain all Active Directory objects, DNS records and Group Policies, handling requests for creation and removal of related items Assisting the Support Engineer or Software Engineer in problem resolution beyond the capability of the 1st Level Support Staff. Performing system recovery if needed. Manage Microsoft Intune endpoint security and device administration Coordinate with vendors and clients on technical requirements Support application deployment activities Provided endpoint management and user support Escalating unsolvable problems to the 3rd Level Support Staff and reports the escalation to superior. Ensuring that the System runs according to contractual specifications after problem resolution. Providing advice on system / database performance monitoring and tuning. Ensuring deployments of approved patches/releases are implemented accordingly to Change Request...