L2 Technical Support Leader (Integration & Middleware)

Riyadh, Riyadh Province, Saudi Arabia • Posted June 03, 2026

Job Type: Full-time

Location: Riyadh, Riyadh Province

Posted: June 03, 2026

Category: Computer Occupations

Application Deadline: July 13, 2026

Role Description

Job Description:
Strategic Technical Leadership
End-to-End Traceability: Lead the team in tracing transaction flows from the API Gateway (API Connect) through the Enterprise Service Bus (ACE) to the backend Microservices (Spring Boot).
Root Cause Analysis (RCA): Spearhead deep-dive investigations into middleware failures, such as message losses in MQ, synchronization errors in ACE, or JVM crashes in Spring Boot.
Platform Governance: Oversee the stability of integration components running on Red Hat OpenShift, ensuring optimal resource (CPU/Memory) allocation and pod scaling.
Security Enforcement: Manage and troubleshoot security protocols, including Mutual TLS (mTLS), OAuth2, and JWE/JWS within the integration layer.
Detailed Technical Responsibilities
A. IBM Cloud Pak for Integration (CP4I)
App Connect Enterprise (ACE): Troubleshoot message flows, ESQL logi...
                

Interested in this role?

Click the button below to start your application for L2 Technical Support Leader (Integration & Middleware) at DXC Technology.

Apply Now