LATAM Cyber Support Engineer — Advanced Troubleshooter

Remote, Remote, Colombia • Posted June 03, 2026

Job Type: Full-time
Location: Remote, Remote
Posted: June 03, 2026
Category: Instalación - Mantenimiento - Reparación
Application Deadline: July 13, 2026

Role Description

Acronis in Colombia is searching for a skilled Technical Support Specialist to handle complex technical issues for its corporate customers. The ideal candidate will have over 2 years of experience, be fluent in English, and possess strong troubleshooting skills across various platforms. Responsibilities include resolving incidents, interacting with engineering teams, and mentoring junior staff. Acronis champions a culture of teamwork and continuous improvement, inviting candidates to thrive in a dynamic environment.
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