Lead 2nd-Line Environments Support Engineer

Link-Worldwide in Mexico, Jalisco, is seeking a Chief 2nd Line / Environments Support Engineer to lead their support engineering team. This key role will involve overseeing complex technical issues, driving service improvements, and ensuring exceptional customer satisfaction.

The ideal candidate will have over 3 years of experience in support environments, proven leadership skills, and proficiency in technologies such as Linux, Docker, and Kubernetes. Excellent communication skills and analytical capabilities are essential.