Lead Cloud Services Operations in Canada

Be a key player in a thriving Cloud Consulting firm as the Operations Lead for Cloud Services. Enhance operational efficiency and client interactions in a collaborative atmosphere.
This role is perfect for those looking to influence cloud operations with a focus on efficiency and client satisfaction. You'll oversee critical tasks such as order processing, invoicing, and client education on cutting-edge cloud products. Your efforts will directly contribute to streamlining operations and elevating service standards.
Key Responsibilities:
• Implement automation to enhance operational workflows
• Track and manage client invoices and reconciliations
• Train customers on effective use of cloud applications
• Serve as a liaison throughout the sales lifecycle
• Support projects aimed at improving client service processes
Requirements:
• Degree in Business Administration or IT Management
• 5-7 years of business operations experience
• Exceptional customer servic...