Lead Contract Support

About The Role

As a CBRE Contract Support Sr. Coordinator, you will provide advanced customer service and administrative support to a large Business Unit, Facility, or Account.

This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled.

What You’ll Do

• Respond to escalated client inquiries and concerns and ensure timely and quality service delivery and follow-up to ensure satisfaction.
• Understand the scope of the contract and make sure that all work is carried out accordingly.
• Act as a financial and operational systems client resource. Assist with efforts to put in place cost‑saving opportunities to maximize customer and financial savings targets.
• Create work orders and assign them to technicians, subcontractors, and vendors as needed. Generate complex reports on open and closed work orders and ch...