Lead Customer Experience at Permacon

Join Permacon as a Customer Experience Manager and enhance client interactions in Milton, Ontario. Lead a talented team in refining sales processes and ensuring customer satisfaction.
As a Customer Experience Manager at Permacon, you will lead a team dedicated to providing exceptional service and support to customers across Ontario. This full-time role involves supervising multiple team members and fostering strong relationships to exceed customer expectations in logistics and contract management. Your guidance will involve training and coaching to empower staff for success.
Key Responsibilities:
• Direct supervision of Customer Experience team and support personnel
• Develop and refine customer service practices and policies
• Oversee transportation and logistics operations
• Manage customer databases and information systems
• Collaborate closely with sales and operational teams
Requirements:
• College diploma in business administration or similar
• Minim...