Lead Dispatcher

Lead Dispatcher
Transdev in Lansing, Michigan is hiring a Lead Dispatcher. Our Lead Dispatcher ensures the Dispatch team fills all the routes and provides Operators with timely instructions and responses. We are seeking customer service-oriented professionals who are dedicated to safety.
Transdev is proud to offer:
+ Starting hourly rate of $20 - $23.50
Benefits include:
+ Vacation: minimum of two (2) weeks
+ Sick days: 5 days
+ Holidays: 12 days; 8 standard and 4 floating
+ Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Key Responsibilities:
+ Oversee road service and trip performance measures, i.e. route start time, on-time performance, incidents
+ Respond to customer questions and concerns about no shows, cancellations, and missed trips.
+ Mana...