Lead Engineer

What We'll Bring:

We are seeking a skilled and proactive MFT Engineer to join our team, responsible for supporting and enhancing our Managed File Transfer (MFT) platform. This role involves solving complex engineering problems, ensuring secure and reliable file transfers, and providing L2/L3 operational support.
Key Responsibilities:

Troubleshoot and resolve complex issues related to MFT infrastructure, protocols, and integrations (L2/L3 support).
Manage and support file transfers using protocols such as HTTPS, SFTP, and point-to-point.
Perform root cause analysis (RCA) for recurring incidents and implement preventive measures.
Collaborate with cross-functional teams to resolve escalated incidents and fulfill service requests.
Monitor system health and performance, ensuring high availability and reliability of MFT services.
Develop and maintain automation scripts using Shell scripting and/or Perl to streamline operations.
Administer L...