Lead

Job Description

Key Responsibilities:

· Qualtrics Certifications (XM Discover) Oversee and manage a team.

· Minimum 4 years’ experience in delivering projects on Qualtrics platform along with client facing engagements.

· Supervise the execution of projects from start to finish, ensuring adherence to timelines, budgets, and quality standards.

· Liaise with clients to understand their objectives, requirements, and expectations for projects.

· Train, mentor, and provide feedback to team members to support their professional development.

· Monitor and evaluate the performance of team members and provide guidance as needed.

· Maintain awareness of industry trends, best practices, and new research techniques to continuously improve processes.

· Manage the client relationship, ensuring effective communication and understanding of research findings.

· Assess and optimize team workload t...