Lead Retail Operations with Roots

Elevate retail experiences as a Lead Retail Operations at Roots, a celebrated Canadian brand. Inspire your team and enhance service quality in this pivotal role.

Roots is looking for a Lead Retail Operations to connect leadership with Associates for effective store management. This position holds significant impact in fostering teamwork and delivering outstanding customer experiences. Your leadership will ensure operational excellence and effective execution of action plans within the store.

Key Responsibilities:
• Provide support during management’s absence
• Model desired customer service behaviors
• Develop strategies for improved store productivity
• Coach associates and conduct trainings
• Manage store opening and closing procedures

Requirements:
• 1+ years of related retail experience
• Strong leadership abilities among team members
• Familiarity with daily banking and POS systems
• Excel...