Lead Technical Support Engineer, AI-Powered SaaS

, , malaysia, , , malaysia, Malaysia • Posted June 08, 2026

Job Type: Full-time
Location: , , malaysia, , , malaysia
Posted: June 08, 2026
Category: IT & Technology
Application Deadline: July 18, 2026

Role Description

Parloa is hiring a Lead Technical Support Engineer in Malaysia to deliver high-quality customer experiences with its conversational AI platform. This role involves troubleshooting complex issues, guiding users, and enhancing support processes. The ideal candidate has 5–8 years of experience in technical support, strong troubleshooting and collaboration skills, and the ability to thrive in fast-paced environments. Join Parloa in shaping a new era of customer experience.
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