Learning and Development Manager

Role Overview We are seeking a visionary L&D leader to spearhead our global learning and development strategy. The ideal candidate will drive change management, define competencies, and personalize career paths leveraging AI and micro-modulation techniques. Experience in building competency models, tech skill gap analysis, and partnering with business leaders is critical. The role is a full-time, on-site position based in Delhi, requiring close collaboration with leadership and cross-functional teams to effectively drive organization-wide initiatives. Key Responsibilities Define and implement a robust role taxonomy and skill-dictionary across technology, operations, and service domains. Lead role mapping & job levelling to ensure clarity in roles, skills, career paths and capacity planning. Design and maintain functional, technical, leadership learning roadmaps; introduce programs such as coaching, mentoring, stretch assignments. Institutionalize digital learning platforms (LMS, micro-...