Learning Operations Specialist

Job Title: Learning Operations / Learning & Development Specialist

Experience supporting Learning & Development / HR Operations / Education Services. Exposure to professional certification programs preferred. Prior offshore or shared services delivery experience is an advantage.

Familiarity with SAP SuccessFactors, ServiceNow, People Operations / Learning workflows, and SAP/LMS platforms is preferred.

Experience: At least 2-years' experience as a Learning Operations Specialist

Responsibilities:

• Set up initial Item Settings and Class Settings in the Global Learning Management System (GLMS).
• Generate attendance codes and configure program finance settings.
• Manage ILT and program registrations, including participant and facilitator invites.
• Configure communication settings (e.g., email reminders, automated notifications).
• Support classroom, virtual, and room bookings (including ILT-only req...