M365 Platform Support Specialist

Position: Application Support Analyst IV

Experience: 7+ Years

Location: Bangalore (Hybrid)

Shift: Rotational (24/7) Candidate might be required to work On-call or after business hours

Primary Skills: M365 SharePoint Admin, O365 Exchange Admin, OneDrive Admin, MS Teams Admin

Secondary Skills: Slack Administration, Miro Admin, Conf Room Ops, Airtable Admin

Experience:

5–8 years of experience in SharePoint Online, OneDrive, Microsoft Exchange and Microsoft 365 environments.

Primary Responsibilities:

- Providing support for SharePoint Online and OneDrive.

- Basic administration of:

o Exchange Online.

o Microsoft Teams.

o Slack.

o Slack Administration.

- Ability to perform basic Microsoft Copilot troubleshooting (prompt issues, access, integration problems).

- Troubleshoot:

o Site access and permission issues.