Mall Operations Associate Manager (Soft Services) (Cebu)

We in AyalaMalls are looking for passionate individuals who want to make an impact. As we re-define our malls, this transformation is more than just a facelift—this is a visionary re-invention. It’s a complete reimagining of how we serve communities, connect people, and elevate the mall experience through consistently high service standards and well-managed facilities.

Job Scope

Soft Services Operations

• Support the day-to-day delivery of soft services across the assigned mall, including:
• Housekeeping and cleaning
• Hygiene and sanitation
• Pest control
• Landscaping and irrigation
• Ensure service providers comply with approved standards, procedures, and scope of work.
• Conduct daily inspections of public and back-of-house areas such as washrooms, parking, loading bays, common areas, and landscaped spaces.
• Assist in ensuring high standards of cleanliness, presentation, and hygie...