Managed Services Director

ACA is seeking a Managed Services Director - Pune - to lead and scale Managed Services delivery in Pune in alignment with ACA’s global Managed Services strategy, operating model, and governance. This is a critical leadership role that combines regional delivery leadership with end-to-end execution accountability, partnering closely with global Managed Services leadership to operationalize priorities, integrate seamlessly with US and UK delivery teams, and continuously improve delivery performance, quality, and scalability. This role operates within globally established strategy and decision-making frameworks, with accountability focused on execution excellence, delivery outcomes, and regional operational maturity.

Job Duties

Will serve as the regional execution lead for Managed Services delivery in Pune, accountable for delivery outcomes, operational performance, and integration with global Managed Services, to include: