Manager, Arena Operations

Description

Position Summary

The Manager, Arena Operations is responsible for the day-to-day leadership, planning, and execution of arena operations across the WinSport campus. This role ensures arenas are athlete-ready, event-ready, safe, and efficiently operated, while aligning with broader operational strategies, sustainability goals, and financial expectations.

Reporting to the Director, Arenas and Building Operations, the Manager plays a critical role in translating strategic direction into operational excellence, leading frontline teams, and maintaining the highest standards of ice quality, safety, and customer experience.

Key Responsibilities

Arena Operations Leadership

• Lead daily operations of all ice arenas, including ice maintenance, event changeovers, and facility readiness.
• Create, manage, and implement arena-related and icehouse-related safe work policies and procedures.