Manager, Claims Quality & Operations

Overview

Who We Are
At OPENLANE we make wholesale easy so our customers can be more successful. We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles. We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.

We’re Looking For

We are seeking an accomplished Manager, Claims Quality & Operations with experience in quality assurance and arbitration excellence. You will be part of the Claim Operations team responsible for ensuring high-quality, consistent claims outcomes while driving operational improvements across the end-to-end claims lifecycle. In this role, you will lead the quality assurance framework, build scalable processes, and develop high-performing teams, with the...