Manager, Customer Retention

Toronto, Ontario, Canada • Posted March 22, 2026

Job Type: Full-time
Location: Toronto, Ontario
Posted: March 22, 2026
Category: Advertising, Marketing, Promotions, Public Relations, and Sales Managers
Application Deadline: May 01, 2026

Role Description

We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love—and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story!

 

Who we are looking for:

The Manager, Customer Retention reports to the Sr. Manager, Customer Retention and will lead a team of professionals to drive strategies and programs designed to reduce customer churn and increase revenue from existing customers. This i...

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