Manager, Customer Solutions Engineering

Job Description Summary

The Manager, of the COBOL and ChangeMan Practice will oversee the delivery of our mainframe migration solutions and services globally, ensuring high-quality service, client satisfaction, and efficient project execution across a wide customer base. This role requires strong expertise in managing services in the mainframe domain, particularly in relation to COBOL and ChangeMan projects. The ideal candidate will have a deep understanding of client needs when using Rocket COBOL products, strong relationship-building skills, and the ability to coordinate with cross-functional teams to ensure successful project and service delivery working with your customer base globally.

The candidate will take a key role within Rocket Software CSE Team working with the Sales, Pre-Sales, Delivery and Product Engineering teams to drive sustainable solutions to the customer. Involving co-ordination of our teams across the globe working on various customer proje...