Manager Implementation Services (f/m/d)

Vienna, Vienna, Austria • Posted June 21, 2026

Job Type: Full time

Location: Vienna, Vienna

Posted: June 21, 2026

Category: Operations Specialties Managers

Application Deadline: July 31, 2026

Role Description

About the role
As Manager Implementation Services (f/m/d), you lead the delivery of customer implementations within a sub-regional scope. While part of the wider DACH-Croatia organization, you are primarily responsible for Austria and Switzerland, ensuring consistent, high-quality execution, developing your team, and aligning with global standards.
What you will do
Lead, develop, and inspire a team of Implementation Managers, and support functions
Own the successful delivery of customer implementations across AT/CH, ensuring projects are on time, within budget, and meet quality standards
Plan and optimise resource allocation across the full implementation lifecycle across multiple countries
Drive alignment of processes, tools, and ways of working in line with the global operating model
Collaborate closely with Sales, Engineering, Operations, Procurement, and Customer Success to deliver seamless customer solutions
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