Manager, Operational Resilience

The Manulife Board, Businesses and Central Functions are responsible for the implementation and operation of a sound Operational Resilience practice, which involves the creation and promotion of an organizational culture that places the highest importance on the identification, continuity and recovery of critical business processes and provides sufficient resources to ensure its effective implementation and continued operation. The Manager, Operational Resilience is a key contributing member of the global Operational Risk & Resilience Management (ORRM) 2nd line of defense team.

Position Responsibilities

• Under the direction of the AVP and Director of Operational Resilience, the Manager will support the development and maintenance of the global Operational Resilience Methodology, and related risk assessment, challenge, oversight and assurance processes.
• Participate in and provide oversight and effective challenge to the outputs of the first line of...