Manager, Professional Services

Job Description

The Customer Experience is looking for an initiative-taking and committed Manager, Professional Services to play a crucial part in ensuring our customers derive maximum value from our software solutions.

The Professional Services Team at Basware is dedicated to building a global community of Accounts Payable (AP) best practice process implementation consultants. We are seeking a dynamic and strategic leader to spearhead this initiative at our Chandigarh office in India.

This pivotal role involves setting and driving standards, developing materials, and providing design and deployment support for global projects. You will lead a regional Basware consulting team and actively contribute to the extended Professional Services leadership team.

The Manager will play a key role in driving customer success, ensuring alignment with global guiding principles, and fostering strong cross-functional relationships to deliver optim...