Manager – Support Operations & Process Improvements

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager – Support Operations & Process Improvements

Overview
We are seeking a highly analytical and operations-driven professional to manage customer support processes while driving project execution and automation initiatives using Alteryx or AI capabilities. This role sits at the intersection of customer experience, operational efficiency, and data automation, requiring a strong problem-solving mindset and the ...