Manager/Senior Manager

Mandatory Requirement/eligibility Criteria

• Strong Experience in Lloyds London Market (Insurance) and Credit control.
• Should be okay with WFO
• Should be flexible with US Shifts
• comfortable for Noida Location

Key Responsibility Areas including preferred Skills and Experience

• Should be able to manage and execute process and business level goals, to achieve agreed performance metrices.
• To ensure complete operations management including any escalation w.r.t. any operational issue along with performing against all SLAs.
• To ensure timely and accurate delivery of daily, monthly, and periodic processing of client requirements and interact with a client on a day-to-day basis responding to their requirements at a short notice by re-aligning priorities.
• Provide coaching and feedback to team members to enable them to improve their pe...