Mandarin Tech Support Lead - Routing & Incident (Remote)

, , philippines, , , philippines, Philippines • Posted June 03, 2026

Job Type: Full-time
Location: , , philippines, , , philippines
Posted: June 03, 2026
Category: Management & Operations
Application Deadline: July 13, 2026

Role Description

A global telecommunications company seeks a Tech Support Administrator II (Mandarin-Speaking) to provide technical support and manage customer incidents. Responsibilities include resolving complex issues, optimizing routing configurations, and driving operational excellence. The ideal candidate has at least 3 years of experience in a technical support role, a strong knowledge of SIP protocols, and exceptional communication skills. This position offers a remote work setup, health insurance, and additional vacation leave.
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