Member Experience Representative

Customer Service Representative (Healthcare Call Center) – Contract-to-HirePosition Overview
We are seeking motivated and customer-focused Customer Service Representatives to join a growing healthcare support team. In this role, you will handle incoming calls from healthcare providers and members, assisting with questions related to claims, benefits, and eligibility.
This is a high-volume call center environment, ideal for candidates who thrive in fast-paced settings and are passionate about delivering quality service.
Key Responsibilities

+ Handle 50–60 inbound calls daily in a professional and efficient manner

+ Respond to inquiries regarding benefits, claims, and eligibility

+ Provide accurate information and resolve customer concerns

+ Document interactions and updates using internal systems

+ Maintain compliance with company policies and healthcare regulations

Qualifications

+ Previous call center or customer ...