Member Services Coordinator

Member Services Coordinator

**Cottingham & Butler/ SISCO**

1 Positions

ID: 4918929008

Posted On 09/12/2025

Refreshed On 05/29/2026

**Job Overview**

**Member Service Coordinator**

Location: Dubuque, IA (hybrid).

**What Our Member Service Coordinators Do and Why It’s Important:**

Member Service Coordinators play a key role in delivering our advocacy services, serving as a trusted resource for members as they navigate their employer benefits. In this role, you will help individuals understand their coverage, resolve issues, and connect them with the care and resources they need—ensuring a seamless experience through phone, email, and chat interactions.

In addition, Member Service Coordinators support participants throughout their company’s wellness program by answering questions and assisting with a variety of program-related needs.

We are seeking candidates who are confident guidin...