Merchant Operations Associate

Copenhagen, Copenhagen, Denmark • Posted June 04, 2026

Job Type: Full-time

Location: Copenhagen, Copenhagen

Posted: June 04, 2026

Category: Business Operations Specialists

Application Deadline: July 14, 2026

Role Description

 Successfully handle support for merchant partners on the Wolt platform, and ensuring optimal operational performance.
 Ensuring our portfolio of merchants reach the highest Wolt service standards by conducting frequent quality and satisfaction checks.
 Developing our restaurant and retail merchants, and their businesses based on data, with the goal of creating long lasting partnerships.
 Being responsible for our menu-platform always being up to date with the text and visuals that reflect the Wolt brand.
 Proactively helping merchants to improve their performance.
 Sharing best practices amongst the team and challenging the status quo. 
 
  Our humble expectations 
 Fluent in Danish and English to be able to both communicate with partners, and create the product selections in the local language and English.
 Experience in support, administration, coordination, account management, or similar roles i...
                

Interested in this role?

Click the button below to start your application for Merchant Operations Associate at Wolt.

Apply Now