MI Analyst

MI Analyst – Contact Centre

JG Technical are currently working with a dynamic contact centre company based in Barnsley, South Yorkshire, seeking a Permanent MI Analyst to bolster their MI team during a period of increased demand.

This role is ideal for candidates with a strong background in Business Analysis and technical proficiency in SQL, Excel, and Power BI. You will be responsible for delivering accurate operational reports, maintaining data quality, and supporting ad hoc analysis for internal stakeholders and clients.

Key requirements:

Proficient in SQL for writing and troubleshooting queries

Advanced skills in Excel, including complex formulas and data manipulation

Experience with Power BI dashboards and datasets

Attention to detail with large datasets

Ability to work independently and manage multiple reporting deadlines

This permanent role offers an excellent opportunity to collaborate with a reputable company a...