Microsoft 365 Technical Specialist

Title

Specialist Systems

Occupational Code

Union Affiliation

Society

Grade

MP4

Hours of Work

35

Job Purpose / Summary Statement

Provide system support during the production life cycle of information technology systems, including establishing user requirements, system design, integration of commercial products, software development, enhancements, troubleshooting, preparing procedures, consulting, training and researching commercial products.

Key Responsibilities

• Develop standards, participate in the development of strategic plans and provide operational and design specifications for Information and Technology Services (I&TS) managed systems, including M365 services.
• Provide systems design expertise to support the development of computer-based information systems/tools, including user requirements, system designs, integration of commercial products...