Multi-Site Training Leader - Drive Ops Performance

A leading BPO company in Bacolod is seeking a Training Manager to manage operational activities in Learning and Development. This role involves leading the training team, overseeing training delivery, and driving continuous improvement across various sites. The ideal candidate will possess strong leadership skills, have at least 3 years of managerial experience in a BPO environment, and demonstrate a data-driven approach to performance management. An inclusive work environment and stakeholder alignment are key components of this role.
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