Multilingual Helpdesk Technician (German Speaking)

Pasay, Metro Manila, Philippines • Posted June 13, 2026

Job Type: Full-time
Location: Pasay, Metro Manila
Posted: June 13, 2026
Category: Computer Occupations
Application Deadline: July 23, 2026

Role Description

Job Description
Details:
  • Provide restorative or maintenance actions to resolve end-user problems.
  • Responds to end-user problems based on standard procedures.
  • Track incidents and calls, including but not limited to, entering data into the database timely and accurately.
  • Ticket Dispatcher - Responsible in distributing tickets in the queue and checking ageing tickets.
  • Process P1/P2 tickets - Issue that needs immediate assistance
  • Job Requirements Details:
  • Bachelor's degree or vocational in IT-related courses is a plus.
  • Minimum of completed two (2) years in college or has finished a Diploma/Certificate course.
  • Required skill(s): Basic hardware knowledgeBasic software knowledgeBasic networking
  • Average written and spoken communication skills in one or more languages including but not limited to English and German. 
  • Able and willing to take several calls a day when necessary.
  • Familiarity and good working...
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