Multilingual Technical Support Specialist

Kraków, Lesser Poland Voivodeship, Poland • Posted June 11, 2026

Job Type: Full-time

Location: Kraków, Lesser Poland Voivodeship

Posted: June 11, 2026

Category: Computer Occupations

Application Deadline: July 21, 2026

Role Description

Description
 :What you’ll be doing: 
Supporting customer through different channels (inbound calls and messages)
Analysing and solving customer’s queries
Sharing information on administrative and technical requests (products, invoices, etc.) 
Making changes to the system 
Forwarding faults or calls to other departments.
Upselling and promoting products.
 Skills you need to succeed:
German/French AND ITALIAN at C1 level or above 
English at B1/B2 lvlwould be an asset.
Customer oriented attitude 
Excellent organizational and communication skills 
Good knowledge of MS Office 
Willingness to work in shifts: 5 days a week, 40 hours (7am-10pm, Monday-Sunday)
Willingness to work on the basis of a mandate contract for a period of two weeks. The next contract is an employment contract for an indefinite period.
 What’s in it for you:
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